Schools are the touchpoint for important resources for our families. We’ve developed school-related resources, as well as collected community resources to support families through these uncertain times.

Crisis Numbers

CALL 911

Hennepin County Mobile Crisis Teams (17 and
CALL 612-348-2233

Hennepin County Mobile Crisis Teams (18 and
CALL 612-596-1223

Crisis Text Line (24/7)
TEXT “MN” to 741741 or CALL 1-800-985-5990

Crisis Support: LGBTQ+ (24/7)
The Trevor Project: CALL 866-488-7386; TEXT
"START" to 678678

National Suicide Prevention Lifeline
1-800-273-TALK (8255)

Mental Health and Student Well-being

We understand that concern over this new virus can make students and families anxious.  Acknowledging some level of concern, without panicking, is appropriate and can result in taking actions that reduce the risk of illness. Helping children cope with anxiety requires providing accurate prevention information and facts without causing undue alarm.

Steps to Reduce Students’ Anxiety Related to COVID-19: It is very important to remember that children look to adults for guidance on how to react to stressful events. If parents or educators seem overly worried, children’s anxiety may rise. Our school staff work to reassure children that health and school officials are working hard to ensure that people throughout the country stay healthy. It's important to give students concrete things they can do to keep themselves and others healthy will reduce stress. Teaching children positive preventive measures such as talking with them about their fears, and giving them a sense of some control over their risk of infection can help reduce anxiety.

References for Families: Talking to Children About COVID-19 (coronavirus): A Parent Resource

Know that not all children respond to stress in the same way.  Some common changes to watch for include:

  • Excessive crying and irritation
  • Returning to behaviors they have outgrown (e.g., toileting accidents or bedwetting)
  • Excessive worry or sadness
  • Unhealthy eating or sleeping habits
  • Irritability and “acting out” behaviors
  • Poor school performance or avoiding school
  • Difficulty with attention and concentration
  • Avoidance of activities enjoyed in the past
  • Unexplained headaches or body pain
  • Use of alcohol, tobacco, or other drugs

How to talk to your children about COVID-19

  • Take time to talk with your child about the COVID-19 outbreak. Answer questions and share facts about COVID-19 in a way that your child can understand.
  • Reassure your child that they are safe. Let them know it is ok if they feel upset. Share with them how you deal with your own stress so that they can learn how to cope from you.
  • Limit your child’s exposure to media coverage of the event. Children may misinterpret what they hear and can be frightened about something they do not understand.
  • Help your child to have a sense of structure and consider creating a visual structure. Make a visual plan for the day, introduce it in the morning, and work your way through it during the day. This will help them with any anxiety and these unexpected changes. Once it is safe to return to school or child care, help them return to their regular activity.
  • Be a role model; take breaks, get plenty of sleep, exercise, and eat well. Connect with your friends and family members and rely on your social support system.
  • Learn more about helping children cope.
Technology Help and Internet Access

Internet Access at Home

New Internet Essentials customers may receive two months of internet service for free, then it will cost $9.95/month plus tax. Call 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

The Spectrum Internet Assist program may be available to anyone who doesn’t have internet access free for 60 days. Call 1-844-488-8395.

Their Lifeline program is a government assistance program for low-income families without internet access. Call 1-800-921-8101.

Xfinity may have opened their hotspots to the public for free during the COVID-19 outbreak. Enter your zip code in their website to find all the hot spot locations in your area. Once at the location, enable wifi on your device and select "xfinitywifi" on the list of available networks.

From your smart phone
Depending on your carrier and plan, you may be able to set up wifi using your mobile device. AT&T, Comcast, Cox, Sprint, T-Mobile and Verizon have eliminated data caps for mobile devices. Please contact your carrier for more information.

Basic Needs

Hennepin County Coordinated Entry 

Youth Shelter Network

United Way 211: A free confidential service that MN residence can use to explore available resources in our community

CALL 651-291-0211


Make a Plan

Developing an emergency plan can help you and your family be prepared for whatever comes your way. It is never too early to develop a plan for your family. It is also a good idea to revisit and update existing plans. This is especially true during the COVID-19 pandemic, which is requiring us to plan in different ways than other emergencies. One important plan to have in place is what to do if a parent or guardian becomes sick or hospitalized due to the virus.

We encourage you to develop a plan for how you, your family, and caregivers will respond to a potential illness or hospitalization. Having a plan can help reduce stress in the event of an emergency and help everyone transition. Start by having a conversation with everyone involved and use this as a guide.


El desarrollo de un plan de emergencia puede ayudarlo a usted y a su familia a estar preparados para lo que se les pueda presentar. Nunca es demasiado tarde para desarrollar un plan para su familia. También es buena idea revisar y actualizar los planes ya existentes. Esto es especialmente cierto durante la pandemia del COVID-19, la cual exige que planifiquemos de diferentes maneras que para otras emergencias. Un plan importante a tener en cuenta es qué hacer si el padre, la madre o el tutor se enferma o es hospitalizado debido al virus.

Le recomendamos que desarrolle un plan sobre la manera en que usted, su familia y los cuidadores responderán ante una posible enfermedad u hospitalización. Tener un plan puede ayudar a reducir el estrés en caso de emergencia y también ayudar a todos en la transición. Comience conversando con todos los interesados y utilice esto como guía.


Samaysashada qorshaha xaaladaha degdeg ah ayaa ka caawin karta adiga iyo qoyskaagaba inaad u diyaar garowdaan wax kasta oo idinku dhici kara. Xillina/marna ma daahsana in aad qorshe u samayso qoyskaaga. Waxa sidoo kale fikrad fiican ah in dib loo eego oo la cusboonaysiiyo qorshayaasha hada jira. Tani waxay si gaar ah run u tahay inta lagu jiro aafada safmareenka cudurka faafa ee COVID-19, kaas oo inaga raba in aynu ugu diyaar garowno si ka duwan xaaladaha kale ee degdeg ah. Hal qorshe oo muhiim ah in la haysto ayaa ah wixii la samayn lahaa haddii waalid ama mas'uul uu bukoodo ama cusbitaal la dhigo fayraska dartiis.

Waxaan kugu dhiiri gelinaynaa in aad u samaysato qorshe ku saabsan sidii aad adiga, qoyskaaga, iyo daryeel bixiyeyaashu aad uga jawaabi doontaan jirro ama cusbitaal jiifin idin ku dhici karta. In aad haysato qorshe ayaa waxay gacan ka geysaneysaa yareynta xaaladaha welwelka ah haddii ay dhacdo xaalad degdeg ah oo waxay ka caawinaysaa qof walba in uu ka gudbo. Ku bilow inaad wada hadal la yeelato qofkasta oo lug ku leh arimaha una isticmaal tan in ay ku hagto


Tsim txoj kev npaj ua ntej thaum muaj xwm txheej kub kuj pab tau koj thiab koj tsev neeg kom npaj tau txhij rau txhua yam uas tsam muaj tshwm sim. Yeej tseem tsis tau lig rau koj los tsim txoj kev npaj ua ntej rau koj tsevneeg. Yog tswv yim zoo rov los soj ntsuam thiab kho cov kev npaj tsim yav tag los. Yog yam tshwj xeeb thaum muaj tus kab mob COVID-19, yam ua kom peb npaj lwm cov kev txawv ntawm lwm cov kev kub ntxhov. Ib txoj kev npaj ua ntej uas tseem ceeb heev yog thaum niam/txiv los yog tus neeg muaj cai tswj muaj mob los yog tau mus pw tom tsev kho mob vim tau tus kab mob.

Peb xav kom koj tsim txoj kev npaj ua ntej seb koj, koj tsev neeg, thiab cov neeg pab tib neeg yuav los pab tau li cas yog tsam muaj mob los yog tau mus pw tom tsev kho mob. Muaj txoj kev npaj ua ntej yuav pab txo koj txoj kev nyuaj siab thaum muaj kev kub ntxhov thiab pab kom txhua tus tawm tau. Pib txoj kev sab laj nrog txhua tus neeg uas muaj feem xyuam thiab siv daim ntawv taw kev no.